Terms & Conditions

Welcome to TCFC — The Cure for Chaos (“TCFC”, “we”, “our” or “us”).

This Website, www.thecureforchaos.in (“Website”), is operated by NavNischay Ventures LLP (“Company”), the parent business associated with the TCFC brand. These Terms and Conditions govern your access to and use of our Website, including browsing, purchasing products, placing orders and interacting with our content and services. By accessing the Website or placing an order, you agree to these Terms and Conditions and the applicable policies referenced herein. If you do not agree, please discontinue using the Website.

We may revise these Terms and Conditions from time to time. Updated terms will be published on this page with a revised date and will take effect subject to applicable law.

2. Products and Product Information

TCFC offers kombucha and other beverage products, including fermented tea-based beverages and related products introduced from time to time.

We make reasonable efforts to ensure that product descriptions, photographs, ingredients, prices, packaging details and other information displayed on the Website are accurate.

Product photographs are illustrative. Actual products may vary slightly in appearance, colour, packaging or presentation.
The taste, aroma, carbonation and other characteristics of fermented beverages may vary naturally between batches.
Ingredients, allergen information, nutritional details, shelf life and storage instructions will be provided as applicable to the product and its packaging.
Product availability may change without prior notice.
Product descriptions and wellness-related information are not medical advice.

Please read the product label and ingredient information before consumption. If you have allergies, dietary restrictions or specific health concerns, consult an appropriately qualified healthcare professional before consuming the product.

3. Orders and Order Acceptance

By placing an order, you confirm that the information you provide is accurate and complete and that you are authorised to use the selected payment method. An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.

We may decline, cancel or limit an order where reasonably necessary, including in cases of suspected fraud, payment failure, incorrect pricing, product unavailability or delivery restrictions, subject to applicable law.

If payment has been collected for an order that we cancel, we will initiate an appropriate refund in accordance with applicable law and our refund policy.

4. Prices, Payments and Taxes

All prices are displayed in Indian Rupees (INR), unless otherwise stated.

The applicable price will ordinarily be the price displayed at checkout when the order is placed, subject to correction of genuine errors and applicable consumer protection requirements. Delivery charges and applicable taxes will be disclosed before the order is completed.

Payments may be processed through third-party payment service providers and may be subject to their respective terms and privacy policies.

Any applicable GST registration details and tax information will be provided as required by law. No GSTIN is represented in these Terms because the Company's GSTIN has not been provided.

5. Shipping and Delivery

TCFC currently intends to fulfil orders through standard courier delivery to eligible delivery addresses.

Delivery timelines displayed during checkout are estimates and may be affected by courier availability, weather, transport disruptions, operational constraints or other circumstances beyond our reasonable control. Customers are responsible for providing a complete and accurate delivery address and reachable contact details. Please ensure that the order can be received at the delivery address. Failed delivery attempts, re-delivery arrangements and any associated charges will be handled in accordance with the disclosed shipping policy and applicable law.

Delivery availability may depend on courier coverage, product requirements and the destination. We reserve the right to restrict delivery where fulfilment is not reasonably possible or product safety cannot be maintained.

Where a product requires refrigeration or temperature-controlled handling, the applicable storage instructions will be provided on the product packaging. Standard courier delivery must not be interpreted as a guarantee of uninterrupted refrigeration unless expressly stated.

Nothing in this section limits customer rights relating to non-delivery, damaged products or other remedies available under applicable law.

6. Storage, Handling and Consumption

Kombucha is a fermented beverage. Its characteristics may differ from those of conventional non-fermented drinks. Customers must follow the storage, handling, expiry or best-before instructions printed on the product packaging.

Where refrigeration is required, the product must be refrigerated as directed. Do not consume a product if it appears spoiled, has compromised packaging, is beyond its applicable date or has been stored contrary to its stated instructions.

Open bottles carefully and follow any additional product-specific directions on the label.

Unless expressly substantiated and stated for the relevant product, TCFC does not represent its products as treatments or cures for medical conditions. Kombucha is not a substitute for prescribed medication, medical treatment or professional medical advice.

If you experience an adverse reaction after consuming a product, discontinue consumption and seek appropriate medical advice.

Nothing in these Terms excludes any product safety obligation or consumer right that cannot legally be excluded.

7. Cancellations, Returns and Refunds

Because TCFC sells beverages and potentially perishable food products, returns may be subject to product safety and hygiene considerations.

We will review requests involving:

Products received damaged or leaking.
Incorrect products delivered.
Products that appear spoiled or unsafe.
Orders that have not been delivered as confirmed.
Incorrect or duplicate charges.

Please contact us promptly after identifying an issue. Where possible, retain the packaging, batch details, order confirmation and photographs so that we can investigate. Depending on the circumstances, we may provide a refund, replacement or other appropriate remedy in accordance with applicable law. We do not promise that all food or beverage products can be returned merely because a customer has changed their mind. This does not restrict any statutory consumer rights or remedies.

Where a refund is approved, it will ordinarily be processed through the original payment method or another lawful method agreed with the customer. Processing times may depend on the payment provider or bank. Customer support email: navnis22@gmail.com A separate, detailed Cancellation and Refund Policy should also be published on the Website if required or appropriate for your online sales operations.

8. Promotions, Discounts and Offers

TCFC may offer promotional codes, discounts, bundles, subscriptions or other special offers.

Each offer may have specific eligibility conditions, validity periods, redemption limits and restrictions, which will be disclosed with the offer.

Promotions may be modified or discontinued where reasonably necessary, subject to applicable law and any rights already accrued to customers.

9. Website Use and Customer Conduct

You agree to use the Website only for lawful purposes.

You must not:

Use the Website to engage in fraud or unlawful activity.
Attempt unauthorised access to the Website or its systems.
Interfere with the Website's operation, security or availability.
Upload malicious software or harmful material.
Collect Website content through unauthorised automated means.
Copy or commercially exploit Website content without permission.
Submit information that is knowingly false, misleading or unlawful.

We may restrict or suspend access where reasonably necessary to protect the Website, customers or our legitimate business interests, subject to applicable law.

10. Intellectual Property

The Website and its content, including the TCFC name, logos, brand identity, text, graphics, product photography, illustrations and original design elements, are owned by or licensed to NavNischay Ventures LLP or the relevant rights holders.

Except as permitted by law or authorised in writing, you may not reproduce, distribute, modify, publish, commercially exploit or create derivative works from this content.Purchasing a product does not transfer ownership of the intellectual property associated with that product or the TCFC brand.

Third-party trademarks remain the property of their respective owners.

11. Customer Communications and Feedback

When providing feedback, reviews, suggestions or other content to TCFC, you confirm that you have the right to provide it and that it does not unlawfully infringe another person's rights.

We may use customer feedback to improve our products and services.

Where content is submitted for public display or promotional use, any further use will be subject to the permissions granted, applicable law and relevant privacy or consent requirements.

We may send transactional communications relating to orders, payments, deliveries, cancellations and customer support.

Marketing communications will be handled in accordance with applicable law and customer preferences. You may opt out through an available unsubscribe mechanism or by contacting us.

12. Privacy and Personal Information

We may collect and process personal information necessary to operate the Website, fulfil orders, process payments, arrange delivery, provide customer support, improve our services and meet legal obligations.

Such information may include names, contact details, delivery addresses, order history and relevant transaction information.

Personal information will be handled in accordance with our Privacy Policy and applicable Indian data protection and privacy laws.

Information may be shared with payment providers, delivery partners and other service providers where necessary for the relevant purpose and permitted by law.

Please refer to the Privacy Policy published on www.thecureforchaos.in for further information about data collection, use, retention, security and applicable rights.

13. Third-Party Websites and Services

Our Website may contain links to third-party websites or use third-party services, including payment gateways, courier providers and social media platforms.

These third parties may operate under their own terms and privacy policies.

We do not control independent third-party websites and are not responsible for their content or practices, except to the extent that responsibility cannot lawfully be excluded.

14. Product and Website Disclaimers

We make reasonable efforts to maintain the accuracy and availability of our Website and product information.

However, the Website may occasionally contain errors, omissions, interruptions or outdated information. Uninterrupted access cannot be guaranteed.

To the extent permitted by applicable law, we disclaim warranties that are not expressly provided or legally required.

Nothing in these Terms excludes or restricts statutory warranties, consumer rights, product safety obligations or other protections that cannot legally be excluded or restricted.

15. Limitation of Liability

To the extent permitted by applicable law, NavNischay Ventures LLP will not be liable for losses arising from circumstances beyond its reasonable control, including certain transport disruptions, communication failures or third-party service interruptions.

Any limitation of liability applies only to the extent permitted by applicable law. It does not exclude liability that cannot lawfully be excluded, including applicable liability relating to defective or unsafe products, fraud or other legally non-excludable conduct.Nothing in this section limits a customer's statutory rights or remedies under applicable Indian consumer protection laws.

16. Indemnification

To the extent permitted by law, you may be responsible for losses or reasonable costs directly arising from your unlawful use of the Website, intentional misuse of our intellectual property or material breach of these Terms.This provision does not make you responsible for losses caused by our own unlawful conduct or waive any non-excludable consumer protection rights.

17. Force Majeure

We will not be considered in breach of these Terms to the extent that performance is delayed or prevented by events beyond our reasonable control, such as natural disasters, severe weather, public emergencies, war, civil disturbances, government restrictions, transport interruptions or widespread infrastructure failures.We will take reasonable steps to minimise disruption where practicable.This section does not remove any refund, cancellation or other obligation that applies under mandatory law.

18. Suspension and Termination

We may suspend or terminate access to the Website where reasonably necessary because of unlawful activity, security risks, misuse or a material breach of these Terms. Where appropriate and legally required, we will provide notice or an opportunity to remedy the issue.

Termination of Website access will not remove rights or obligations that accrued before termination or affect statutory rights relating to an existing order.

19. Changes to These Terms

We may revise these Terms and Conditions to reflect changes in our business, products, Website functionality or applicable law.

The revised version will be published on the Website with an updated revision date. Where required by law, we will provide appropriate notice or obtain consent before applying material changes.

20. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of India.

Disputes will be handled by the appropriate courts or other competent forums in accordance with applicable Indian law and consumer protection requirements.Nothing in this section prevents a consumer from approaching a consumer commission, regulatory authority or other forum where legally entitled to do so.

21. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue to apply to the extent legally permissible.

22. Entire Agreement

These Terms, together with the applicable Privacy Policy, Shipping Policy, Cancellation and Refund Policy and other policies expressly incorporated into them, govern your use of the Website. If a specific policy conflicts with these Terms, the provisions will be interpreted consistently where possible, subject to applicable law and mandatory customer protections.